Welcome to Betterway
Better Support. A Better Way Forward.
Betterway Community Services is a registered NDIS provider delivering person-centred support with consistency, dignity and genuine respect. We support participants throughout South Australia to build independence, connect with their communities and work towards their personal goals.
Support that puts participants first
- Consistent, carefully matched support workers.
- Participant-led and culturally responsive support.
- Clear communication with participants, families and care teams.
- Flexible services aligned with individual goals.
- Responsive local intake and referral support.
- Respectful support that promotes independence and choice.
Our Services
Personal Care and Daily Living
Our support workers provide respectful, hands-on help with everyday personal routines — from showering, dressing and grooming to toileting, medication prompts and mobility assistance. Maintaining good personal hygiene is essential to health and wellbeing, so we deliver this care with patience, discretion and dignity, always on your terms and at your own pace, whether in the comfort of home or out in the community.
Understanding the NDIS
How the NDIS Works
New to the NDIS? Here's a quick look at your journey — from getting started to receiving the right support.
Access the NDIS
Apply and meet the access requirements to become a participant.
Plan & Meet
Share your goals and needs in a friendly planning meeting.
Approve & Choose
Your plan is approved and you choose how to manage your funds.
Ongoing Support
Our team helps you book supports and reviews your plan with you.
Why Choose us ?
Participant-Led, Person-Centred Support
We prioritise continuity of support by carefully matching participants with reliable workers who understand their routines, preferences and goals. Our support is participant-led, culturally responsive, and built around your individual goals.
Reliable, Respectful and Local
As an established South Australian NDIS provider, we offer clear communication with participants, families and care teams, responsive local intake and referral, and flexible services that promote independence and choice.
Happy Clients
We felt comfortable sharing our NDIS plan and discussing goals. Requests are actioned promptly and the same workers keep coming back — that continuity matters.
Liam T
Blakeview
Betterway arranged supported accommodation for my mum quickly and kept us informed the whole way through. I can't thank the coordinator enough.
Grace M
Smithfield
The team listened carefully to what we needed for our adult son and matched a worker who understands his routine. Very reliable and easy to reach.
David R
Andrews Farm
Our Support Coordinator is thorough with NDIS policies and attended my daughter's plan review with us. Communication has been consistent and respectful.
Amara O
Munno Para